Ku6 Terms & Conditions — Complete & Transparent

Ku6 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming operator. These terms and conditions govern the relationship between ku6 and users of the Platform.

By using ku6's services, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using ku6's services.

These terms and conditions apply to residents of countries where online gaming is legally permitted, including Bangladesh. ku6 services are not available in certain countries or regions.

You must provide accurate and complete information when registering an account with ku6. Registering with false or incomplete information is prohibited, and any such account may be closed at any time.

• Each individual may register only one account.
• Multiple accounts on the same device, IP address, or payment method are strictly prohibited.
• The name, address, and contact details provided during account registration must be accurate.
• To update your account details, please contact the ku6 support team.
• Transferring or selling your account to a third party is strictly prohibited.

Keep the email address and phone number provided at registration active at all times, as important communications will be sent through these channels. ku6 cannot be held responsible for any failure to reach you.

Ku6 strictly enforces an 18+ policy. No one under the age of 18 is permitted to open an account or play on ku6. Any violation of this rule will result in the forfeiture of all deposited funds.

As part of the Know Your Customer (KYC) process, ku6 may request the following documents for identity verification at any time:

• National ID Card Or a clear copy of your passport.
• Address Verification: A recent utility bill or bank statement (within the last 3 months).
• Payment Method Verification: A screenshot of the mobile banking account used.

Deposits on ku6 can be made via Mobile Pay, Nagad, Rocket, and bank transfer. No additional fees are charged for deposits, though your payment provider may apply their own charges.

• The minimum deposit amount is ৳500.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third parties are not accepted and will be returned.
• Deposits are usually credited instantly; if there's an issue, please contact support.
• Ku6 reserves the right to decline any deposit.

Funds in your ku6 account are for gaming purposes only — not for investment or any other financial use. No interest is paid on ku6 balances.

Withdrawals from ku6 require certain conditions to be met. When submitted in accordance with the terms and conditions, withdrawals are typically processed within 30 minutes to 24 hours.

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to registered and verified payment methods.
• Bonus balances must meet the applicable wagering requirements before a withdrawal can be made.
• Large withdrawals may be held pending completion of KYC verification.
• Withdrawals may be delayed for review in cases of suspicious activity.

All bonuses and promotional offers on ku6 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. ku6 sets and reserves the right to amend all bonus-related terms.

• Welcome Bonus: Available to new members only and cannot be claimed more than once.
• Wagering Requirements: Most bonuses require a specific wagering amount to be met before withdrawal.
• Validity: Every bonus has an expiry date; once it expires, the bonus is forfeited.
• Game Restrictions: Certain bonuses are restricted to use on specific games.
• Abuse: If bonus abuse is proven, both the bonus and any associated winnings will be voided.

If ku6 detects suspicious bonus usage or attempts to exploit bonuses through multiple accounts, it reserves the right to close all associated accounts and forfeit any accumulated funds.

All bet and game outcomes on ku6 are final and non-reviewable unless a technical error is proven. All game results are determined using RNG (Random Number Generator) technology, which is regularly audited by a third party.

• Each game has its own rules, which can be found on the game page.
• Minimum and maximum bet amounts vary by game.
• If a bet is cancelled due to a technical issue, the original stake will be refunded.
• Official results are considered final for Sports Betting purposes.
• Placing bets across multiple accounts simultaneously to gain an unfair advantage is prohibited.

The following activities are strictly prohibited on ku6. If proven, the account will be permanently closed and all funds may be forfeited:

• Multiple Accounts: Holding two or more accounts under the same identity.
• Fraud: Any attempt to manipulate game outcomes.
• Use of Bots: Playing using automated software or bots.
• Money Laundering: Using the platform for money laundering purposes.
• Hacking: Attempting unauthorised access to ku6 systems.
• Fraudulent Bonus Use: Exploiting bonuses in breach of the rules.

Ku6 takes responsible gaming seriously. We want every player to enjoy gaming as entertainment, not as a source of income. To support this, we offer the following tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Loss Limits: Set a limit on how much you can lose within a given period.
• Session Time Limits: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Permanent Closure: You have the option to permanently close your account if needed.

To learn more about responsible gaming, Responsible Play Visit the page.

Ku6 may suspend or permanently close an account under the following circumstances:

• Violation of terms and conditions.
• Providing false information or failure to complete identity verification.
• Fraudulent or suspicious activity.
• A court order or request from a law enforcement authority.
• Accounts that have been inactive for an extended period (more than 12 months).

Upon account closure, players who have complied with the rules will receive their valid balance back. However, if the account is closed due to a violation, the balance may be forfeited.

For any dispute or complaint, please contact the ku6 support team in the first instance. The support team will generally endeavour to resolve issues within 48 hours.

• If a complaint is not resolved within 30 days of submission, the matter may be escalated to the licensing authority.
• In disputes regarding technical game outcomes, ku6's server logs will be treated as the definitive evidence.
• Fairness and transparency are ku6's guiding principles in resolving all disputes.

Ku6 reserves the right to update these terms and conditions at any time. For significant changes, notice will be sent to your registered email address or posted on the platform.

Continued use of ku6 after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

• The date of any changes will be noted in the "Last Updated" section at the top of this page.
• For major changes, at least 7 days' notice will be provided in advance.
• If you do not agree to the updated terms, you may request that your account be closed.